We're here to help
Support
Reach out any time and we'll get back to you. The fastest way to get help is by email.
Contact
Email Broadside Support
We typically respond within one business day. When reporting a bug, please include the steps you took, what you expected, and what happened instead.
Frequently asked questions
How do I connect a social account?
Open Connected Accounts from the sidebar, choose a platform, and follow the authorization flow. Broadside stores the access tokens needed to publish on your behalf.
How do I publish to multiple platforms at once?
From a story in your Newsroom, add a syndication for each platform you want to publish to. Each syndication tracks its own status so you can see exactly where the post landed.
How do I invite a teammate?
Open Team Settings and send an invitation. They'll receive an email with a link to accept and join your workspace.
How do I update my account or password?
Open your profile settings to update your name, email, or password, and to manage active sessions.
I found a bug — what should I do?
Email [email protected] with a description of what you were doing, what you expected, and what happened. Screenshots are welcome.